Chat Transcript

Chen:
    request to cancel order 
Linda:
    hello
Chen:
    Hi
Chen:
    i sent an email to cancel my order # ***876
Linda:
    please hold, checking...
Chen:
    so that i can make a new order 2 pairs sunglasses?
Linda:
    we cancelled your order and you should receive confirmation email shortly
Chen:
    so, i can just go making a new oder right now?
Linda:
    correct
Chen:
    will it still ship today?
Linda:
    It will still take 2-3 business days to put order together
Chen Yen:
    i see
Chen:
    ok
Linda:
    May I help you with anything else?
Chen:
    i think that will be fine
Chen:
    thank you very much
Linda:
    you are welcome and have a nice day