Thursday, April 22, 2010

ABS chat transcript - authentic designer's sunglasses

chris:
    are you guys sell only authentic designer's sunglasses? and how fast would the shipping be, i live in canada. i have an experience ordering online and got ripped off, so i want to be very careful. 
Linda:
    hello
chris:
    hi
Linda:
    All products are 100% authentic.
chris:
    is there any site review i can go look?
Linda:
    please hold
Linda:
    Please visit http://www.resellerratings.com/store/Absolute_Designer_Sunglasses_ABS_Sunglasses - this is our company's site
chris:
    thank you
chris:
    is your head office in newyork?
Linda:
    Yes, we have a ground office in NY area, but it is not opened to general public.
Linda:
    Could you give me the model number and I'll check the availability.
chris:
    ok
chris:
    one sec
chris:
    Prada SPR 04M c.0AG-3M1 sunglasses
chris:
    is that the model number?
chris:
    its gray gradient dark bordeaux plastic & silver metal prada sunglass
Linda:
    please hold, checking...
Linda:
    These glasses are available as of now
chris:
    ok then
chris:
    how much would the shipping cost be?
chris:
    to canada
Linda:
    The total will be $24.90 USD ($22.95 shipping + $1.95 USD insurance)
chris:
    hmm ok would there be duty when it arrives canada?
Linda:
    for our Canada customers we declare as a gift with low value $24.95 USD.
chris:
    ok.
chris:
    how long would it take to arrive?
Linda:
    depending on your location
chris:
    well, ok. it wont take more than 10 days right?
Linda:
    about 3-5 business days
chris:
    and when you guys send the package, do you send authenticity card and everything with the product right?
Linda:
    yes, whatever comes from the company is shipped to the customer (case, dust cloth, authenticity card, original box)
chris:
    okay thank you.
Linda:
    May I help you with anything else?
chris:
    is credit card ok for paying
Linda:
    through Google checkout or Paypal
chris:
    alright
chris:
    thank you for your help
Linda:
    you are welcome

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