Would it be possible to modify my order before it ships?

Jennifer:
    Hi would it be possible to modify my order before it ships? 
Linda:
    hello
Linda:
    Could you give me the order  number, please
Jennifer:
    ***270
Linda:
    please hold, checking...
Linda:
    you requested to cancel Polarized Half X c. 12-945 Oakley Sunglasses/
Jennifer:
    yes that's right
Linda:
    we sent you the email about this issue
Linda:
    please check your email
Jennifer:
    do you know who it would say it's from?
Linda:
    from ***@gmail.com
Jennifer:
    ok i'll check
Linda:
    Also you can check the status of your order online
Jennifer:
    did it get sent to a yahoo or hotmail account?  i can't remember which email i entered
Jennifer:
    online it still has both pairs of sunglasses listed
Linda:
    we sent it to this email address ***@hotmail.com
Jennifer:
    oh i found it. ok so the order has been modified then.
Jennifer:
    i just wanted to catch it before it got sent out.
Jennifer:
    ok thanks very much for your help
Linda:
    you can see the note (status update) about your request online
Jennifer:
    awesome, thanks so much!
Linda:
    May I help you with anything else?
Jennifer:
    no that was all
Linda:
    Have a nice day and bye-bye!
Jennifer:
    thanks you too.  bye