Reading glasses on backorder

Beth:
    I ordered a pair of reading glasses on 6/17 (order number ***238). I was told they were on backorder but the rep for the company was going to try and locate a pair last Tues or Wed. I never heard back. What's the status? 
Linda:
    hello
Linda:
    Please hold, checking...
Linda:
    Thanks for holding.. Please accept our apologies for not getting back to you right away.. Company's rep got back to us late Thursday and we're still waiting for the information whether the glasses have been shipped. We should be getting an update in an hour or so and somebody will contact you.
Beth:
    i will not be online for the rest of the day. can someone please call me on my cell?
Linda:
    We'll definitely do that.. Thanks for your patience and understanding.. Anything else I can help you with?
Beth:
    no