Place the lenses online

Elizabeth:
    I'd like to know when my order will be shipped out. The order number is ***238.
    Thank you. 
Linda:
    hello, please hold..
Linda:
    thanks for holding..  Your order is currently in processing. The company closes for the weekend, so we'll have more information around next week's Tuesday. The problem is that the glasses are currently on the back order, but the company's rep may be able to get a pair for you. Also, we have in stock a different color MLPD - matte leopard titanium metal
Linda:
    would you be interested in a color exchange?
Elizabeth:
    no. but there's no way to contact the company's rep today?
Linda:
    We already had. But he'll let us know by Tuesday or Wednesday..
Elizabeth:
    ok, but if it's on a significant backorder, i want to cancel my order.
Linda:
    will be willing to wait until the rep comes back to us?
Linda:
    would you be willing to wait until the next week Wednesday?
Elizabeth:
    yes
Linda:
    Thank  you, we'll let you know immediately.. Your credit card was not charged yet..
Elizabeth:
    but i was hoping to have them asap so that my dr can place the lenses by the first of the month
Linda:
    Oh, by the way, we have an excellent lab on premises and you could save some money by ordering prescription installed by us..
Elizabeth:
    thank you. i'd prefer to do it locally.
Linda:
    no problem, may I help with anything else?
Linda:
    Have a good day and bye-bye!